Transparency in funeral Pricing: Meeting CMA requirements:
In accordance with The Funerals Market Investigation Order 2021 by the UK’s Competition and Markets Authority (CMA), we are committed to providing complete clarity and transparency in our pricing.
The CMA’s Order is a legal requirement designed to make it easier for customers to see and compare the costs of funeral services.
Key requirements we adhere to:
- Standardised Price List: We prominently display a Standardised Price List both in our branch and on our website. This list uses the exact terms and structure required by the CMA and includes the prices for a clear ‘Attended Funeral’ and ‘Unattended Funeral’ (where offered), and the individual items that comprise them.
- Additional Options Price List: We provide a comprehensive Additional Options Price List for all other products and services we offer.
- Local Crematorium Prices: We make the prices for local crematorium operators available to you.
- Terms of Business: Our terms of business, including details on deposits and payment options, are clearly provided.
Our goal is to ensure you have all the necessary information, upfront and easy to understand, so you can make an informed choice during what is a difficult time.
